Cape Town International Airport – Stakeholder Engagement

The Importance of Stakeholder Engagement

Airports are probably one of the most complex project types that architects can engage in.

One reason for this complexity is that for most airport projects involving brownfield sites (i.e. where there is already an operating airport in place), it is vital to ensure that airport operations continue unabated during construction.

But another hugely important complication is that airports are inhabited by innumerable user groups, the Stakeholders. Each has input into the complex puzzle. And it’s a racing certainty that if you miss out an investigative process of any group’s requirements, your planning is going to experience heavy setbacks.

Cape Town International has not won its numerous awards as best Airport in Africa by chance. Apart from a very experienced team at the helm, the ethos of the importance of team interrelationship is carried right through the operation. Everybody talks to everybody. And we talked to them all.

So, right from the start of the project, and for close on six months, there was an almost daily interaction with one user group or another. Sometimes it was just us, as architects, in the meetings, but most meetings had other professional team members in attendance too. ACSA always had its own personnel guiding the discussions, and making sure there was a focus on the bigger picture.

There were something around +-100 Stakeholder Groups that we met with, and some of the meetings were revelations. These are just some of them.

Airport Income

At the start of the project, the CTIA management gave us an overview of how airports, and CTIA in particular, generate revenue. Unusually, in terms of quasi-government bodies in South Africa, ACSA is in some ways very autonomous, as it generates a lot of its own funding. This comes from landing fees in part, so the more traffic there is, the better for the airport coffers. But also importantly is the income stream earned through retail rental. Like any commercial proposition, location is key. And the best trading areas attract the higher rentals. So whether you are Woolworths or a handbag seller, your positioning will be crucial to your business success. So, at heart, airports are carefully managed shopping centers that happen to have aircraft next door.

Baggage Systems

For a mind blowing experience, go and have a look at what happens to your luggage from the time you book it in, to when you collect it at your destination.

As baggage security is paramount, there are multiple levels of security scans that each bag goes through.  And a modern baggage handling system, usually unseen by the public, is a three-story, three-dimensional Rubik’s cube, with many moving parts. With modern computer modelling systems, conceiving of a baggage flow must be a lot easier than in the days of drawing boards and paper.

Trolleys

We recall a figure that CTIA had approximately 1000 trolleys, and on average each did over three journeys a day. So we had questions. Where do you keep them? How do you collect them? How do you transport them? And how do you service and clean them?

The problem with numerous trolleys is that they need space to move. And many need to pass through from Landside to Airside, and that’s a security breach.

Have you ever wondered about who finds those trolleys sitting in the remote corners of the airport? A modern answer is that trolleys are beginning to come equipped with geo-positioning devices. They call for help.

Immigration and Customs

Technologically, these functions can cause the most stress to travelers. CTIA manages to have most of its incoming flights land with gaps, but occasionally, due to a delay, two wide bodied aircrafts can land shortly apart – and then it’s interminable queues. And disgruntlement – a bad Welcome to South Africa, and evaporating excitement, are not good for tourism. So, countering such events are massive advances in technology, designed to process people faster – facial recognition, frequent flyer identification, fingerprint recognition, and e-gates.

Have you ever fumed about the fact that there are so many passengers, but so few officials? Don’t worry, it’s an international problem, but  ACSA have developed some unique approaches to boosting the number of officials.

Green Building Requirement

Airports have unique energy needs, and CTIA wanted focus on power and water savings, and required a strategic approach to Green solutions. For example, as part of the old terminal demolition contract, 70 percent of the demolished material, by weight, is required to be recycled. Which has a price tag, but it needs to be known about at the time of tender.

Likewise, with water resources still being a sensitive topic in Cape Town, there are plans for an extensive sub-basement water reservoir.

Data and Fibre

This is pretty much an achilles heel with many older generation airports. Fibre requirements, and growing needs for data provision in the last twenty years, were often met with a haphazard approach to their positioning. Miles of fibre was installed, but with little record of where it was laid  or what they connected with. Fibre is not like electrical wiring, which you can switch off. A few glass strands can control your security cameras, so you can’t just disconnect them. If any one service provision is more critical than any other, it is the fibre engineering. And it is often a service not accorded the respect it deserves. So fibre can often become very messy, as these images portray.

Deliveries

Every time you buy a coke, or have a meal in an airport, try and imagine how that commodity got to you. A truck delivered it from somewhere, it was stored somewhere, it was then carried somewhere, and then it was prepared. As Terminal T2 would include a basement for deliveries to come into, a full traffic analysis was undertaken. Part of this required careful analysis of security camera footage, analysing times of deliveries, and vehicle types, so that peak periods could be identifed. These could then be checked against the available vehicle space.

World Class

In addition to the concern for its Stakeholders, ACSA was very cogniscant of being at a world class level. Meetings and workshops with international aviation architects were held. Crowd Modelling was used to test the proposals and make sure there was no congestion at potential pinch points, and, on the retail side, a company with extensive international aviation experience was sought. All of this just makes for a project founded in confidence.

Conclusion

These are just some of the issues that stood out for us. Certain meetings had more importance than others, but in the overall scheme of things, there was not one meeting that was a waste of time. For all building projects, Design Scape place enormous value on getting the brief right. But with airports, one has to have a myriad of conversations before the brief even starts to form. You think you know where you are going, then one meeting can change the whole approach.

And in between meetings, one can always draw!

For more information about our innovative architectural services and on how we can assist you, get in touch with our team of professional architects and designers in Durban and Cape Town.

By David Marriott February 4, 2025
South Africa has a rich and diverse architectural heritage that spans centuries, showcasing influences from indigenous cultures, colonial powers, and contemporary design. The country's architecture reflects its complex history, cultural diversity, and evolving identity. From ancient structures to modern landmarks, South Africa’s architectural heritage offers a fascinating journey through time via its built environment. Here's an overview of the key architectural styles and important sites: 1. Indigenous Architecture Indigenous architecture in South Africa dates back thousands of years and is defined by the materials and techniques available in the environment. Various communities have distinct architectural traditions: ● Zulu: Traditional Zulu homes are amakhaya (circular huts) made of thatch, with walls constructed from mud, clay, and reeds. ● Khoi-San: The Khoi-San people lived in temporary shelters, often consisting of woven reed huts that were designed to be mobile. ● Xhosa: Traditional Xhosa homes are round, with thatched roofs and walls made from mud or clay. These structures were designed for functionality, reflecting a close relationship with nature and the surrounding landscape. 2. Colonial Architecture South Africa's colonial history, shaped by the Dutch, British, and French, left a deep imprint on its architectural landscape. Key styles include: ● Cape Dutch Architecture: Emerging during the 17th and 18th centuries, this iconic style features whitewashed walls, curved gables, thatched roofs, and timber windows. Notable examples include the Iziko South African Museum in Cape Town and Vergelegen Wine Estate in Stellenbosch. ● Georgian Architecture: Introduced during the British colonial period in the early 19th century, Georgian architecture is characterised by symmetry, brick facades, and sash windows. An example is the Old Government Building in Cape Town. ● Victorian Architecture: Victorian structures, popular in the late 19th century, often included ornate detailing, high ceilings, and decorative elements such as wrought-iron verandas. St. George's Cathedral in Cape Town is a fine example. 3. 20th Century Modernism and International Styles The 20th century brought modernist influences to South African architecture, especially during the interwar period. These designs embraced new materials and technologies, such as concrete and steel: ● Art Deco: This style is visible in some early 20th-century buildings, characterised by bold geometric patterns, sleek lines, and decorative motifs. ● Modernism: Post-World War II, modernist architecture prioritised simplicity and functionality. Concrete was used extensively, and building forms became more abstract. An example is the University of Cape Town’s architecture, with designs by architects like Sir Herbert Baker. ● Brutalism: This mid-20th-century style focused on raw concrete and geometric forms. A notable example is the Breezeblock Building in Johannesburg. 4. Apartheid and Post-Apartheid Architecture During the apartheid era, architecture played a significant role in social engineering, especially with the forced removals and segregated spaces for black and white populations. Post-apartheid architecture focuses on healing, inclusivity, and social justice. ● Apartheid Architecture: The urban design and architecture of the apartheid period included racially segregated cities, townships, and the construction of sprawling housing complexes for non-white populations. District Six in Cape Town is an example of an area where residents were forcibly removed under apartheid policies. ● Post-Apartheid Architecture: After 1994, architecture began promoting healing and inclusivity. Projects like Constitution Hill in Johannesburg, a former prison turned into a museum, reflect this shift toward national unity. 5. Notable Heritage Sites and Buildings South Africa is home to numerous buildings and sites of architectural significance, many of which are recognized as national heritage sites. Some of the most important include: ● Robben Island: A symbol of South Africa’s struggle against apartheid, Robben Island, where Nelson Mandela was imprisoned, is an essential landmark of both history and architecture. ● The Union Buildings (Pretoria): Designed by Sir Herbert Baker, the Union Buildings house the offices of the President of South Africa and are a cornerstone of the country's political and architectural heritage. ● Castle of Good Hope (Cape Town): Built by the Dutch in the 17th century, the Castle is the oldest surviving colonial building in South Africa and serves as a military museum. ● Stellenbosch Village: Known for its well-preserved Dutch colonial buildings, Stellenbosch is often regarded as the best-preserved village in South Africa in terms of architectural heritage. ● The Apartheid Museum (Johannesburg): This museum is housed in a striking contemporary building designed to represent the harsh and brutal reality of apartheid, using concrete and steel to evoke the time period's emotional weight. ● Soweto: Home to some of the most significant events in South Africa's history, Soweto is an area where traditional African housing is juxtaposed with modernist and late 20th-century designs. 6. Conservation Efforts South Africa has made significant efforts to conserve its architectural heritage. The National Heritage Resources Act (No. 25 of 1999) was established to protect the country’s built heritage, including both historical buildings and cultural landscapes. Many historic sites and buildings are protected as national heritage sites, and a number of organizations work to maintain and restore these structures. ● Heritage Protection: The South African Heritage Resources Agency (SAHRA) is the government body tasked with safeguarding the country's cultural and architectural heritage. ● Adaptive Reuse: Many old buildings have been repurposed for new uses while maintaining their historical integrity. For instance, the V&A Waterfront in Cape Town has transformed from a working harbour to a vibrant retail and tourist destination while preserving many of its historic buildings. 7. Key Architects and Influences ● Sir Herbert Baker: An English architect, Baker had a significant influence on South African architecture, particularly in designing government buildings, including the Union Buildings. ● Norman Eaton: A South African architect known for his modernist designs and contributions to post-apartheid architectural thinking. ● Hans Hallen: Known for his work on the apartheid-era buildings that reflect the policies and social dynamics of that time. Conclusion South Africa's architectural heritage is a powerful narrative of the country's history, from the indigenous people who built with local materials to the European settlers who left their mark through colonial designs. Today, the blend of old and new, alongside efforts to conserve and reinterpret the past, shapes South Africa's contemporary identity. Whether through the grandeur of colonial architecture or the profound symbols of resistance, South Africa’s buildings continue to tell the story of a nation evolving and embracing its multifaceted heritage.
By David Marriott October 17, 2024
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